PetSmart is a well-known American retail chain that specializes in providing pet products and services. The company was founded in 1987 and has its headquarters in San Jose, California. PetSmart offers a wide range of products for pets, including food, toys, grooming tools, and accessories. Additionally, the company offers various services, such as pet grooming, boarding, and training classes. With over 1,650 stores across North America, PetSmart has become a go-to destination for pet owners looking for high-quality products and services. The company's commitment to providing exceptional customer service and high-quality products has earned it a loyal customer base. PetSmart continues to expand its reach and improve its offerings to better serve pet owners across the United States and Canada.
Reviews
I received some good suggestions from the staff about fish. I didn’t buy fish today since my fish tank is not ready according to the staff
Took my dog this morning for a grooming and they gave me my dog back. She would not be able to open her eyes. We went back and they staff just said it was allergies. They had an attitude with us. We ended up making a appointment with the animal hospital later that day. My sister called the PetSmart for questions and they put her on hold and ended up hanging up the phone on us. Also did a horrible job with the grooming
The location on Curtner at The Plant is my favorite. Great service every time. I purchase items for the nearby shelter animals and they go out of their way to help me find special items for all the animals. I have dealt with the managers Shanay and Andrea, as well as the front end staff and found that they all have big hearts. I would not go anywhere else.
I have the cutest dog but she doesn't like to be groomed. Andrew was very considerate and tolerate of my dog. Very professional and her hair was softer than if I were to wash her.
This place is a night mare for Bettas... only here you can see fish in moldy water. If you gonna buy a fish here be sure to have an antibiotic on hands! I rescued one betta a week ago, and other one just yesterday in this place... looks like no body care of them.
The staff was polite, present, and helpful. I find that sometimes in a "warehouse" style department store, the employees are hard to locate ( or the more embarrassing debacle of mistaking a fellow patron for a staffer cuz of the similar outfit 😬🫢) But that wasn't the case for this location. The aisles were clean and well stocked. They even had my cat's favorite treats that I have not been able to find for months.
There super expensive, the rewards are phony and are no help. At times some workers are not welcoming, only to random customers. There pet salon is cool and great with my dog. I have no choice, to purchase my dogs dry food and snacks There only, however, the chicken feet dog snacks are only sold to a rude entitled greedy customer. An employee told me she buys all, and that's why there's never any, even if it's ordered. Not worth 1 star.
I had great experiences here bringing my puppy in for training classes. This petsmart location is also my go to for grooming.
Location
185 Curtner Ave, San Jose, CA 95125, United States
Hours
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Updating...
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